Are You Using 1999 Metrics to Measure 2019 Customer Care? Free Article

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"Are You Using 1999 Metrics to Measure 2019 Customer Care?"

Free Article: "Are You Using 1999 Metrics to Measure 2019 Customer Care?"

Are your customer care metrics stuck in 1999? Those metrics were born in an era when customer service was a race, where whoever got to the finish line first was the champion.
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Request Your Free Article Now:

"Are You Using 1999 Metrics to Measure 2019 Customer Care?"

Are your customer care metrics stuck in 1999? Those metrics were born in an era when customer service was a race, where whoever got to the finish line first was the champion.
View full description >

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