Nordic Telecoms: Formulating a Strategy for Customer Experience Free Case Study

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"Nordic Telecoms: Formulating a Strategy for Customer Experience"

Free Case Study: "Nordic Telecoms: Formulating a Strategy for Customer Experience"

Interviews with Simon Lange, Customer Experience Architect at TDC, and Michael Jul Jensen, Senior Manager of Network Customer Experience at Telenor Danmark, on the Nordic and Baltic telecoms market.
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