The Pivot to 100% Remote Training in the Contact Center Free Article

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"The Pivot to 100% Remote Training in the Contact Center"

Free Article: "The Pivot to 100% Remote Training in the Contact Center"

Before the pandemic, we at Blue Ocean had conducted less than 10% of our frontline training in a fully remote model. It’s been a wild ride, but we successfully pivoted to 100% remote training for our operations.
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"The Pivot to 100% Remote Training in the Contact Center"

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