Omdia is part of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLCb
Advice to inspire you to be a better technical support or service management professional
Have you ever wondered how other service management professionals approach common challenges like meeting SLAs, retaining talent, or improving CSAT?
HDI has partnered with thousands of professionals and their organizations for more than thirty years to improve their performance. Over the years, through live Twitter chats, events, and discussions, our community members have shared thousands of tips. So, we decided to compile some of our favorites to share.
Download Now!
Offered Free by: HDI
See All Resources from: HDI