Omdia is part of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLCb
Service technicians are on their own when addressing increasingly complex situations in the field, and occasionally need assistance from a specialist.
In these cases, the ability to accurately describe the problem is critical, and a verbal description over the phone may not be enough. Letting remote experts “see” the problem is the answer; and real-time video is the key to success.
Download this informative white paper and learn how Vidcie Live Video Assist brings remote expertise to any situation.
Offered Free by: Vidcie
See All Resources from: Vidcie