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Many research studies show people have more trust in nonverbal communication over the spoken word.
Nonverbal communication is when a person conveys their thoughts, feelings and mood through visual rather than verbal cues.
These visual signals include:
- Facial expressions
- Eye contact
- Subtle (and not so subtle) gestures
- Tone of voice
- Touch
- Posture
- Personal space
These physical signals are essential, especially if you are looking to impress an employer with your interpersonal skills.
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