Omdia is part of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLCb
As we work through discovery with prospective clients, we frequently touch on these core questions.
Every day, we interact with executives who are in the early stages of discovery, looking for ways to improve their customer experience and/or drive cost out of their customer care model. The conversations often revolve around whether the time is right for them to consider an outsourced model.
Offered Free by: Blue Ocean Contact Centers
See All Resources from: Blue Ocean Contact Centers