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A Complete Handbook to Reduce your Churn and Multiply your Earn!
Churn reduction forms the foundation for revenue growth, with the probability of selling to an existing customer at 60-70% as opposed to 5-10% for a new customer. But such an approach cannot just consist of sporadic emails or calls at each renewal point. Deep dive into the various facets of a customer-centric churn reduction strategy in this guide.
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