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"The Ultimate Guide to Unleashing Service Excellence With Smart Metrics"
eBook, service, customer service, customer relationship management, crm, client service, helpdesk
Download this practical eBook and learn how to build outstanding customer service using prominent statistics and best-in-class benchmarks.
KEY FINDINGS:
Crucial metrics for development of a successful customer service strategy
How to deliver a truly omnichannel experience: important benchmarks
Best practice processes in customer service – what’s the advantage
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